Submitting Your Event

To create and submit a new event, follow these steps in the admin area:

  1. Create a New Event:
    • Navigate to the “New Event” page and fill in the following fields:
      • Name: Enter the name of your event.
      • Description: Provide a detailed description of your event, including what makes it unique and the lineup.
      • Third-Party Tickets: If you want to list your event without selling tickets via Session Services (we recommend reconsidering this), include a link to your third-party ticketing platform.
      • Currency: Choose the currency you will charge attendees. Use the local currency where the event is held.
      • Promoter: If you’re part of multiple teams, select the team that will have access to the event.
      • Visibility:
        • Public: Accessible to anyone.
        • Private: Accessible only with a direct link.
        • Scheduled: Becomes public at a specific start time.
        • Password: Accessible with a link and password.
      • Artwork: Upload event artwork with the following specifications:
        • Mobile Ratio: 1080x1080px (square, same as Instagram post dimensions).
        • Desktop Ratio: 1920x1005px (same as Facebook event cover dimensions).
        • Maximum File Size: 2MB.
        • File Format: JPEG.
      • Date & Time: Set the start and end times for your event.
      • Location: Search for the venue or input an address. If the location is TBA, specify the suburb or nearest city.
    • Click "Create Event."
  2. Create an Admission:
    • After creating the event, you’ll be taken to the admission creation page. Admissions are like types of tickets or sections of your event. They can have different start and end times, go on sale at different times, and be set for different locations if needed (e.g., VIP tickets with a separate entry point).
    • The first admission will be pre-filled with default settings. Modify these as needed and click "Create Admission."
  3. Add Admission Tiers:
    • Admissions include tiers, such as first release, second release, etc. Set these up with the following details:
      • Name: Choose a name for your admission tier (e.g., First Release).
      • Date & Time: Override the time attendees can enter and the time the tickets go on sale if necessary.
      • Pricing: Set the ticket price (excluding the booking fee). This price will be shown below the ticket option.
      • Limit: Set a limit on the number of tickets available for this tier.
      • Visibility:
        • Default: Shows the cheapest available ticket; if fewer than 10 tickets remain, the next cheapest is also shown.
        • Always On: Keeps the ticket constantly visible, along with the default ticket for comparison.
        • Coupon: Displays the ticket only when a matching coupon is used by the customer, allowing for special promotions or discounts.
    • Click "Create Admission Tier."

Congratulations! You’ve created your event, the first admission, and an admission tier. You will be directed to the event management page, where you can create additional admissions or tiers if needed.

If you need further assistance, please contact our support team.

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